Refunds And Returns Policy

Effective Date: 07/31/2023

Thank you for choosing Ark Media Agency for your Facebook & Google Ads Lead Generation Marketing Services. We strive to provide you with high-quality services and exceptional customer satisfaction. However, we understand that situations may arise where you may need to request a refund or return. This policy outlines the process, conditions, and timeframes for refunds and returns to ensure a smooth and fair experience for both our valued customers and our business.

Refunds

a) Eligibility: We offer a 30-day refund policy for our Facebook & Google Ads Lead Generation Marketing Services. If you are not fully satisfied with our services within 30 days of your purchase, you may be eligible for a refund.

b) How to Request a Refund: To initiate a refund request, please contact our customer support team at

harry@arkmediaagency.com

or call us at [Phone Number]. Our team will guide you through the process and assist you with your refund request.

c) Refund Processing Time: Once your refund request is received and approved, we will process the refund within [number] business days. Please note that it may take additional time for the refund to be reflected in your account, depending on your payment method.

d) Refund Conditions:

Refunds are only applicable to the Facebook & Google Ads Lead Generation Marketing Services.Refunds requested after the 30-day period may not be honored.Refunds will be issued to the original payment method used for the purchase.

Returns

a) Eligibility: As our services are intangible and digital in nature, returns for our Facebook & Google Ads Lead Generation Marketing Services are not applicable.

b) Product Requirements: There are no specific product requirements for our services as they are delivered digitally through our platform.

Customer Support

a) Contact Information: For any questions, concerns, or assistance with refunds, please reach out to our customer support team at

harry@arkmediaagency.com

or call us at [Phone Number]. Our team is here to help and will respond to your inquiries promptly.

Fair Usage

Our refunds and returns policy is designed to be fair and user-friendly. We encourage our customers to review our services and request a refund within the eligible timeframe if they are not fully satisfied. To maintain the integrity of our policy, we reserve the right to deny refund requests that do not meet the eligibility criteria or are suspected of abuse.

Changes to the Policy

We may update this Refunds and Returns Policy from time to time to reflect changes in our services or legal requirements. Any modifications will be effective upon posting the revised policy on our website. By continuing to use our services after any changes to the policy, you accept the revised version.

Contact Information

If you have any questions or need further clarification regarding our Refunds and Returns Policy, please contact us at:

Ark Media Agency
5600 Marconi Ave, Carmichael, CA 95608
Email:

harry@arkmediaagency.com


Phone: [Phone Number]

Last Updated: 07/31/2023